There's no ticket system and no support team. Messages come to me directly, so please include your exact TradingView username if your question is about access.
For trials, access and anything time-sensitive: t.me/Trendpro9. Typical response Most messages get a reply the same day; allow up to 24 hours, and longer over weekends and market holidays.
For billing questions, refunds or anything you'd like a written record of: [email protected]. Slower than Telegram, better for anything that matters.
You can also message shivangpandya2 directly on TradingView, though Telegram gets a faster reply.
Two things that will save a round trip.
Access is granted to an exact TradingView username. Send it exactly as it appears on your profile — not your display name, not your email.
Repainting, alerts, timeframes and cancellation are covered on each product page: Gold, Nifty, Sensex.
I'm happy to explain what the indicator does. I can't tell you whether to take a trade, what position size to use, or what the market will do next.
Trend Pro is operated directly by Shivang Pandya, publishing on TradingView as shivangpandya2, and is based in India. Written correspondence goes to [email protected]. There is no separate support company, no reseller and no affiliate network — every message you send reaches the person who wrote the indicator, and payments go directly to the UPI ID shown on each product page rather than through any third-party biller.